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6 Best Open Source Hiver Alternatives

A curated collection of the 6 best open source and self-hosted alternatives to Hiver in 2026.

Looking for a free, privacy-friendly, or self-hosted replacement for Hiver in 2026? The top open-source alternative is Chatwoot — Manage customer conversations across live chat, email, WhatsApp, Instagram, and more from one inbox, with an AI assistant that suggests replies and automates common questions..

Other highly rated open-source Hiver alternatives include Zammad, Freescout and Frappe Helpdesk.

36,252

Manage customer conversations across live chat, email, WhatsApp, Instagram, and more from one inbox, with an AI assistant that suggests replies and automates common questions.

Chatwoot preview

Manage customer conversations across live chat, email, WhatsApp, Instagram, and more from one inbox, with an AI assistant that suggests replies and automates common questions.

5,871

Zammad is an open-source helpdesk software that centralizes customer communications and helps deliver great service experiences efficiently.

Zammad preview

Zammad is an open-source helpdesk software that centralizes customer communications and helps deliver great service experiences efficiently.

4,508

Self-hosted email management system with shared inboxes, automation, and powerful collaboration features for efficient customer support.

Freescout preview

Self-hosted email management system with shared inboxes, automation, and powerful collaboration features for efficient customer support.

Frappe Helpdesk consolidates customer issues, automates workflows, and empowers self-service to boost agent productivity and customer satisfaction.

Frappe Helpdesk preview

Frappe Helpdesk consolidates customer issues, automates workflows, and empowers self-service to boost agent productivity and customer satisfaction.

3,561

Versatile messaging solution for businesses to engage customers through multiple channels, with AI-powered automation and analytics.

Chaskiq preview

Versatile messaging solution for businesses to engage customers through multiple channels, with AI-powered automation and analytics.

715

Open-source support platform combining AI and human agents. React components with shadcn/ui design philosophy, styled with Tailwind CSS for NextJS apps.

Cossistant preview

Open-source support platform combining AI and human agents. React components with shadcn/ui design philosophy, styled with Tailwind CSS for NextJS apps.

About Hiver

Unify all service channels, apps, and customer context in one easy-to-use AI customer service platform.